General FAQs – Meridian STPL Corporations

1. What types of construction materials do you supply?

We supply cement, steel bars, plywood, roofing materials, tiles, adhesives, sealants, and other essential construction materials.

2. Do you provide hardware tools for DIY projects?

Yes, we offer a variety of hand tools, power tools, and safety equipment suitable for both professionals and DIY enthusiasts.

3. Can I request a quotation for bulk orders?

Absolutely! You can request a quotation by contacting our sales team via phone, email, or through our website’s contact form.

4. Do you provide installation services for your products?

While we primarily supply materials, we can connect you with professional installers or contractors upon request.

5. Do you offer customized product solutions?

Yes, we provide customized solutions for specific construction needs, including tailored materials, cutting services, and product recommendations.

6. How can I place an order?

 You can place an order through our website, by visiting our physical store, or by contacting our sales team directly.

7. Is there a minimum order requirement?

No, we cater to both small and large orders. However, bulk discounts apply to larger quantities.

8. Do you ship nationwide?

Yes, we deliver across the country. Delivery times may vary depending on your location.

9. Can I modify or cancel my order after placing it?

Orders can be modified or canceled within a limited time frame before shipping. Please contact customer support as soon as possible.

10. Do you provide warranties on your products?

Yes, many of our products come with manufacturer warranties. Warranty terms vary by product, so please check with our team for details.

11. How do I return a defective item?

Contact our customer service within 7 days of receiving the product, and we will guide you through the return process.

12. Do you offer same-day delivery?

Same-day delivery is available in select locations for certain products. Please inquire with our team to check availability.

13. How can I track my order?

Once your order is shipped, we will send you a tracking number via email or SMS, which you can use to track your delivery.

14. What if my order arrives damaged?

If your order arrives damaged, report it to us within 24 hours so we can arrange a replacement or refund.

15. Do you have a loyalty program for repeat customers?

Yes, we offer discounts and special deals for loyal customers and bulk buyers. Sign up for our newsletter to stay updated on promotions.

16. What brands do you carry?

We stock products from leading brands in the construction and hardware industry, ensuring quality and reliability.

17. Can I visit your warehouse?

Yes, customers can visit our warehouse by appointment to inspect products before purchasing.

18. Do you offer financing options for large purchases?

We offer flexible payment plans for qualified buyers. Contact us for more details.

19. How often do you update your product catalog?

We regularly update our catalog to include the latest products and innovations in the industry.

20. Do you offer international shipping?

Currently, we primarily serve the local market, but we can discuss international shipping for bulk orders. Please contact us for further information.

Let us know if you need more details!